Author: Margreth Stammbach

Windows: Recover deleted files

Backup A backup of the home directory is made daily by TSM (Tivoli Storage Manager) with a 3 month retention time. There is no backup for data stored on local disks. Previous Versions Additionally, 4 snapshots (checkpoints, aka previous versions) are taken on the home folders during 16 working days. As soon as a file of folder […]

Electronic access authorisation

Electronic access authorisation ZUE / WEV ZUE and WEV have an electronic access authorisation where the ETH Card has the function of an access badge. The front door can only be opend with a key or the ETH Card if you are authorized and if you got a PIN. Authorized persons All MTEC members (incl. […]

Add a printer (Windows)

The required printers are already installed on your managed Windows computer. Add a printer manually Go to the search function which is located next to the start button and type \\pia01.d.ethz.ch  If you are prompted for username and password, authenticate with your ETH user name. Please activate the check-box Remember my credentials. Search for the […]

Shared mailboxes

If you need to have a shared space within Outlook/Exchange for collaborative work with incoming e-mails or calendars, you can request a shared mailbox from us which can be accesses simultaneously from multiple persons. How to connect a shared mailbox  Once you received access to a shared mailbox please follow theses steps to attach this […]

Outlook calendar functions

You can share a calendar with a person or a group by selecting the icon for “share calendar”.  or  Start sharing Click on “To” to select the person or group with whom you want to share your calendar. A group can be a team (eg. a group distributionlist D -MTEC ISM) or a project group. […]

Software catalogue

Software Windows Mac Local Installed on RDS 7-Zip File Manager ML yes yes   Adobe Acrobat Pro yes yes   Adobe Air install yourself yes   Adobe Illustrator yes yes   Adobe Indesign yes yes   Adobe Lightroom yes (Exclusive Apps) yes   Adobe Photoshop yes yes   Adobe Premiere yes (audio video tools) yes […]

Restore deleted emails/items

Outlook In the menu Folder, click Recover Deleted Items.     ETH Web Mail Log into the WebMail Portal Make a right-click on “Deleted Items” At the bottom of the pop-up menu, select “Recover deleted items”   Mails older than 30 days are archived. If these emails are accidentally deleted, they can be returned to the […]

Local administrator account

You work with your standard user account for security reasons in order to protect your computer by preventing making changes that affect everyone who uses the computer, such as deleting files that are required for the computer to work or changing settings. When you are logged on with a standard account, you can do almost […]

Office 365

Microsoft Cloud Subscription Order Cloud subscription The required cloud subscription can be ordered via the IT shop Open https://itshop.ethz.ch and login with your ETH username and password in the upper right corner Click on Service Catalog – Cloud Services – Cloud Subscription – Request Microsoft Cloud Subscription IMPORTANT: Persons with a dual relationship to ETH […]

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