ITS Services for D-MTEC
ETH Zurich
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MTEC Service Desk
We are your first point of contact for all questions and issues concerning IT.
+41 44 632 06 06
servicedesk@mtec.ethz.ch
WEV F 128.1
Weinbergstr. 56/58
8092 Zürich
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Account management
2 Factor authentication (2FA)
ETH user account
Guest accounts
Leaving ETH
Communication
Microsoft Teams
Zoom
Adobe CC General Order Procedure
Mobile phone
Telephony
Email and calendar
Share and delegate your mailbox
Email certificates
Phishing and mail spoofing
Mail filter with Mailcleaner
E-Mail distribution lists
Room mailboxes
Shared mailboxes
Outlook calendar functions
Restore deleted emails/items
Outlook autocomplete list
Network
Wired network
Wi-Fi (Wireless LAN)
VPN
Internet abroad with eduroam
Printing
Printing
Printer list
Add a printer (macOS)
Add a printer (Windows)
Services
Scientific Compute Clusters
Code Versioning and Repository
Remote desktop and remote apps
ETHIS
Academic applications
Software
Getting software
Adobe Products
Software catalogue
Office 365
Storage
polybox
Data exchange
Group public drive
Windows: Map network drive
Windows: Recover deleted files
macOS: Connect remote folder
Using external Cloud Services
Workplace
Apple devices
Linux overview
Purchasing procedures
Windows: Personal data
Being abroad
Local administrator account
Opening hours
Our main opening hours are
09:00 - 11:30, 14:00-16:30
If you cannot reach us outside of our opening hours, please contact the
ID Service Desk
or, in an emergency, the
Emergency Desk
Important links
ID CxS – Info Hub
IT Knowledge Base
Useful links
IT Service catalogue
Documents and publications