Author: Margreth Stammbach

Mobile phone

Mobile Telephony is an additional service of ETH Zurich for mobile telephony and is based on the Swisscom Mobile Network. The service is available exclusively to employees of ETH Zurich. Orders, cancellation and modification for the Mobile Telephony Service are processed via the IT Shop All orders with cost implications always require the approval of the budget officer via ETHIS. Roaming […]

Telephony

The hardphone was until end of 2022 the standard landline telephone at ETH Zurich. With the migration to Softphone (UC), these will be replaced for the personal workstations. The Softphone (UC) is based on the product “OpenScape UC” from Unify, the supplier of our previous telephony solution. From the end of February 2023, all new employees […]

Windows: Recover deleted files

Backup A backup of the home directory is made daily by TSM (Tivoli Storage Manager) with a 3 month retention time. There is no backup for data stored on local disks. Previous Versions Additionally, 4 snapshots (checkpoints, aka previous versions) are taken on the home folders during 16 working days. As soon as a file of folder […]

Add a printer (Windows)

The required printers are already installed on your managed Windows computer. Add a printer manually Go to the search function which is located next to the start button and type \\pia01.d.ethz.ch If you are prompted for username and password, authenticate with your ETH user name. Please activate the check-box Remember my credentials. Search for the […]

Shared mailboxes

If you need to have a shared space within Outlook/Exchange for collaborative work with incoming e-mails or calendars, you can request a shared mailbox from us which can be accesses simultaneously from multiple persons. How to connect a shared mailbox  Once you received access to a shared mailbox please follow theses steps to attach this […]

Outlook calendar functions

You can share a calendar with a person or a group by selecting the icon for “share calendar”.  or  Start sharing Click on “To” to select the person or group with whom you want to share your calendar. A group can be a team (eg. a group distributionlist D -MTEC ISM) or a project group. […]

Software catalogue

Software Windows Mac Local Installed on RDS 7-Zip File Manager ML yes yes   Adobe Acrobat Pro yes yes   Adobe Air install yourself yes   Adobe Illustrator yes yes   Adobe Indesign yes yes   Adobe Lightroom yes (Exclusive Apps) yes   Adobe Photoshop yes yes   Adobe Premiere yes (audio video tools) yes […]

Room mailboxes

Booking a room You can schedule a room while creating the invitation for a meeting: In Outlook go to “Calendar”, click “New Meeting”. In the “Room Finder” at the right border choose the room list for MTEC and the appropriate time in suggested times. Choose the room in the list of available rooms. For moderated […]

Restore deleted emails/items

Outlook In the menu Folder, click Recover Deleted Items.     ETH Web Mail Log into the WebMail Portal Make a right-click on “Deleted Items” At the bottom of the pop-up menu, select “Recover deleted items”   Mails older than 30 days are archived. If these emails are accidentally deleted, they can be returned to the […]

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