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Home Office (en)

Posted on | By Andres Müller Krummenacher

Version in Deutsch

Home office possibilities

Variants of RDS use

Teams

Video conferencing

Chat

Redirect phones

Passwords

Different networks (gess, gess-afz, gess-sipo)

VPN manual

Home office possibilities

Activity Possibility Needs VPN Hints
E-mail Webmail No http://mail.ethz.ch/
Locally configured mail program (integrated with managed device) At the first connection, during setup.

Not later.

 Mailbox
Remote App No Remote Apps
RDS No Remote Desktops
Access to data in personal folder on GESS-FS (Home Folder)

 

 

 Access with Windows File Explorer (not Internet Explorer) Yes Windows
Access with Mac Finder Yes Mac
Remote App No Remote Apps
RDS No Remote Desktops
Access to group data (NAS-Share) Access with Windows File Explorer (not Internet Explorer) Yes Windows
Access with Mac Finder Yes Mac
Remote App No Remote Apps
RDS No Remote Desktops
Use of ETH services that are only accessible within the ETH/GESS network ETHIS

Resources of the ETH-library, such as databases or online journals

 Yes ETHIS

library
Video conferencing Zoom No ETH Zoom
Chat Matrix / Riot.im No ETH Staffchat
Be available via the office telephone number Redirect phone No

Information sheet “working from home”

Variants of RDS use

RDS general information

You can find RDS here: Start RDS with the browser

Remote Desktops

Start Remote Desktops with the browser

Scientific Application Server

This server provides all employees with a virtual Windows workstation. Windows users find almost exactly the same conditions as on their managed, physical computer. Only Microsoft Office and few other programs are installed. Additional programs can be subscribed to via the Appstore (https://app.ethz.ch/kiosk, use Remote Desktop, otherwise VPN is required). RDS: Getting Software

GESS Application Server

This server is a smaller version of the Scientific Application Server for very specific tasks. Use it if you have installed a particular software here. Otherwise, use the Scientific Application Server.

Remote Apps

Start Remote Apps with the browser

Some programs are provided as so-called Remote Apps. When you start one of these applications, the application window opens on your local device, but the application itself runs on the remote server with access to your home. For example, you can use your ETH-Mail account with the Outlook you are used to from your office without having to configure it on your private device (even on a Mac).

Remote App vs. Remote Desktop

Teams

Registraion

To utilize Microsoft Teams you must first register, then install the application.

All users need to obtain a personal license via IT Shop. Follow the instructions here http://u.ethz.ch/ctx11.

IMPORTANT: Persons with a dual relationship to ETH (students and employees) should obtain free student licenses for teams according to the license agreement with Microsoft. The scope of functions for teams is identical. This leads to significant cost savings for ETH.

Installing the App

  • – Managed Windows clients: Teams will be automatically installed via Baramundi – Please establish a VPN connection to allow the installation. If you are logging into a managed Windows client for the first time, you need to let us know (SmartDesk/ or gess-support@gess.ethzch) so that Teams can be properly configured.
  • – Managed Mac clients: Teams is available in «ETH Self Service»
  • – Self-managed clients and mobile clients (e.g., Smartphones): https://teams.microsoft.com/downloads

Support

Please contact us in case you need support (https://gess-support.ethz.ch).

Notices

1.We strongly advise against installing Office 365 (Word, Outlook, etc.) yet. Doing so might break your current Microsoft Office and require a full reinstallation of your computer.

2.Microsoft Teams is a cloud application. All data is stored in Microsoft data centres in Switzerland in compliance with Swiss data protection laws.

Documentation and links

Video conferencing

Use Zoom or Teams for video conferences.

Create account

 

  • Basic users

  • can host meetings with up to 100 participants. Meetings with 2 participants have no time restrictions. If 3 or more participants join, the meeting is restricted to 40 minutes.

  • Licensed users

  • can host meetings with up to 300 participants without any time restrictions and record to the Zoom Cloud.
  • Only the initiator of a conference needs a license.
  • Contact servicedesk@id.ethz.ch with a request to upgrade your account to licensed.
    Please include the mail address of your Zoom Basic account. If you don’t have a Basic Account yet, please create one first (see above).

  • Information

  • Zoom general information

  • Chat

    Chat Server an der ETH (ID BD) (in German)

  • ID BD provides a Matrix / Riot.im instance. Matrix is an open communication protocol for real-time communication and Synapse is the open source reference implementation. The tool enables secure real-time communication within ETH. Riot.im is particularly suitable as a web client, where the installation is hosted at (https://chat.ethz.ch).In addition to Android and iOS apps, Riot also offers desktop applications. All you have to do is to configure staffchat.ethz.ch as server name and you can start chatting.Primarily the offer is a chat solution. For video and audio we have to refer to alternative services. At the moment our Riot.im infrastructure for videoconferencing does not scale.

  • Redirect phones

  • The office telephones can be redirected to any number in the same number range. Telephones with a “National” range can be forwarded to a number in the “National” range and those in the “International” range to numbers in the “International” range. Home Office general information

Passwords

You got to passwords: Password

Password Purpose
ETH password Login to managed computer (1), mail, shares, NAS, printer, ETH websites etc.
ETH network password Login to the network (WLAN, VPN)

If you have not set the network password or if you do not remember it, set it again: Password general information

Different networks (gess, gess-afz, gess-sipo)

Please note that there are three different networks at the D-GESS, each with different credentials:

Network VPN WLAN
Network for ALL other employees who are supported by S4D-GESS (D-GESS, ISTP, Collegium Helveticum, ETH-ITS) Address: sslvpn.ethz.ch/gess

Username: username@gess.ethz.ch

Password: ETH network password

 eduroam/eduroam-5

Username: username@gess.ethz.ch

Password: ETH network password
Network for the Center for Security Studies Address: sslvpn.ethz.ch/gess-sipo

Username: username@gess-sipo.ethz.ch

Password: ETH network password

 eduroam/eduroam-5

Username: username@gess-sipo.ethz.ch

Password: ETH network password
Network for the Archiv für Zeitgeschichte Address: sslvpn.ethz.ch/gess-afz

Username: username@gess-afz.ethz.ch

Password: ETH network password

 eduroam/eduroam-5

Username: username@gess-afz.ethz.ch

Password: ETH network password

VPN manual

Instructions GESS: https://www.s4d.id.ethz.ch/d-gess/vpn/ 

The ETH general instructions for VPN (General information VPN) also apply to GESS. Remember to replace “staff-net” with “gess”, “gess-sipo” or “gess-afz”.

Sie brauchen die Software «Cisco Any Connect VPN Client»

Device Situation Procedure
Managed device (1) Mac or Windows VPN Client is already installed – Start VPN Client

– Check address and correct it if necessary -> sslvpn.eth.ch/gess (3)

– Connect

– Username: username@gess.ethz.ch(4)

– Password: ETH network password
Private device (2) VPN Client must be installed – Open a browser

– https://sslvpn.ethz.ch/gess (5)

– Username: username@gess.ethz.ch(4)

– Password: ETH network password

– The website tries to install the VPN client.

– If this does not work, select manual download and installation

– After installation, proceed as with a managed device (1) Mac or Windows

 

Category: Home Office