Author: Margreth Stammbach

Add a printer (Windows)

The required printers are already installed on your managed Windows computer. Add a printer manually Go to the search function which is located next to the start button and type \\pia01.d.ethz.ch  If you are prompted for username and password, authenticate with your ETH user name. Please activate the check-box Remember my credentials. Search for the […]

Add a printer (macOS)

In macOS you can use the utility called “ETH Printers”. If you use a department computer, this application is already installed. On private computers you can download the utility here: https://unlimited.ethz.ch/display/itkb/Add+a+printer+with+macOS#AddaprinterwithmacOS-Downloads The installed printers are configured with the correct tray and finisher options. Instructions Start the program “ETH Printers”. Follow me printing The “Follow me” printer […]

Internet abroad with eduroam

EDUROAM – surfing at universities around the world: “eduroam” offers access for members of universities from many countries around the world. Access to eduroam is via @. Visit the eduroam website1 to find out which countries are taking part. For ETH members the username looks like this: ETH user name@<realm>.ethz.ch whereby “realm” is either staff-net, […]

Voice mail

The answering machine (hereinafter referred to as voicemail) can be used as a classic answering machine with recording function, for announcements only without recording or as an out-of-office  announcement. It is also possible to listen to the messages from your smartphone or any other telephone. The following functions are included in the voicemail service: Answering machine […]

Mobile phone

Mobile Telephony is an additional service of ETH Zurich for mobile telephony and is based on the Swisscom Mobile Network. The service is available exclusively to employees of ETH Zurich. Orders, cancellation and modification for the Mobile Telephony Service are processed via the IT Shop All orders with cost implications always require the approval of the budget officer via ETHIS. Roaming […]

Telephony

The hardphone was until end of 2022 the standard landline telephone at ETH Zurich. With the migration to Softphone (UC), these will be replaced for the personal workstations. The Softphone (UC) is based on the product “OpenScape UC” from Unify, the supplier of our previous telephony solution. From the end of February 2023, all new employees […]

Shared mailboxes

If you need to have a shared space within Outlook/Exchange for collaborative work with incoming e-mails or calendars, you can request a shared mailbox from us which can be accesses simultaneously from multiple persons. How to connect a shared mailbox  Once you received access to a shared mailbox please follow theses steps to attach this […]

Outlook calendar functions

You can share a calendar with a person or a group by selecting the icon for “share calendar”.  or  Start sharing Click on “To” to select the person or group with whom you want to share your calendar. A group can be a team (eg. a group distributionlist D -MTEC ISM) or a project group. […]

Restore deleted emails/items

Outlook In the menu Folder, click Recover Deleted Items.     ETH Web Mail Log into the WebMail Portal Make a right-click on “Deleted Items” At the bottom of the pop-up menu, select “Recover deleted items”   Mails older than 30 days are archived. If these emails are accidentally deleted, they can be returned to the […]

Local administrator account

You work with your standard user account for security reasons in order to protect your computer by preventing making changes that affect everyone who uses the computer, such as deleting files that are required for the computer to work or changing settings. When you are logged on with a standard account, you can do almost […]

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